Shipping Policy

Our Shipping Policy was last updated on September 1, 2024

Interpretation and Definitions

Interpretation:

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions:

For the purposes of this Disclaimer:

"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Turnpenswrite

"Goods" refers to the items offered for sale on the Service.

"Orders" means a request by You to purchase Goods from Us.

"Service" refers to the Website.

"Website" refers to Turnpenswrite, accessible from https://turnpenswrite.com

"You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Turnpenswrite. The following terms and conditions constitute our Shipping Policy.

International Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates To U.S.

Shipping charges for Your Orders are a Flat Rate, Orders over $150 are Free Shipping.

  • Canada Post: Tracked Package

    Shipment cost: $12.00 CAD

    Estimated delivery time: 10-14 Days - With Tracking

  • Canada Post: Expedited Parcel

    Shipment cost: $20.00 CAD

    Estimated delivery time: 10 Days - With Tracking

Delivery delays can occasionally occur.

Domestic Shipping Policy

Shipment processing times

All Orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipping rates & delivery estimates To Canada

Shipping charges for Your Orders are a Flat Rate, Orders over $150 are Free Shipping.

  • Canada Post: Expedited Parcel

    Shipment cost: $18.00 CAD

    Estimated delivery time: 10 Days -

    With Tracking

  • Local Pickup: At Scheduled Time

Shipment cost: Free

Delivery delays can occasionally occur.

Shipment to P.O. boxes or Street addresses.

Turnpenswrite ships to addresses within the U.S., & Canada addresses.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Turnpenswrite is not responsible for any customs and taxes applied to Your Order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes)

Damages

Turnpenswrite is not liable for any products damaged or lost during shipping. If You received Your Order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Contact Us

If you have any questions about this Shipping Policy, You can contact Us:

By visiting this page on our website: https://turnpenswrite.com/contact

By sending us an email: contact@turnpenswrite.com